The day of the colonoscopy I would rate as a 5. I had a 7:20 appointment, everything went quickly and smoothly and I was done and home by 8:30. The scheduling was a different story. I decided on my 56th birthday that I should finally do one of these. My birthday was in April, I filled out the online thing, you responded with an email saying I would be contacted in 3 days. It was almost a month before I heard back from you, and at that point I was going to say "forget it." But.....I went ahead with the scheduling, I told the person I wanted an early as possible appointment, she gave me some options in July, they were all in the afternoon. It took awhile but she finally realized I REALLY wanted a morning appointment, I was about to confirm when I asked if this is with the Dr I requested. She said, "Oh you requested someone in particular." So we started over. She found me an early AM appointment, with the Dr I requested, it was in October, that was fine with me. Yes I would recommend Richmond Gatroenterology Associates to someone, but I would let them know about the scheduling. Thank you
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Michele B. | Oct 15, 2023