Testimonials

Dr. Shah was very knowledgeable and understanding of my health concerns

Dr. Haverty and the staff were great!

All good all around

I went to ask about what was happening in my abdomen. I was shocked by the price of Xifazan that was prescribed and had to think about taking it. I sent an email and called and was told I could get samples, which I did and am very grateful. Thank you, I am taking it. I found out I have GERD and it seems I have had that awhile. This is very complicated to me.

My office visit was necessary. A prescription was to been called in so I sent message inquiring before calling the pharmacy.

Dr. Edelman is nothing but class. Takes care of you to the fullest and always has your best interest at heart.

Lengthy wait with no other patients present. 1 hour door to door from home to return. 4 minutes with provider. Did receive what I came for although no one knew why I was there except me.

the nurses made me feel very comfortable

She was very sensitive to my problem and provided a plan that should work. She recalled treating me some years ago. I have nothing but good to say about her and will continue to see her.

It was done and over quickly with no issues at all

Dr Lyons is a good listener and provided great feed back

Dr. Richardson and staff are very friendly and make you feel comfortable while you are there. Dr. Richardson took time to listen as I explained my problems. He gave me several choices in trying to get to the bottom of my problems. Thank you all for making a very 'hard' apptmt for me much easier.

The check in process was smooth and the staff were friendly! Waiting time was short and they got me in right on time which is rare in my past experiences with all doctors and medical appointments in general. Good chat with Dr. Lyons and a plan to move forward with my care. Thanks!

My first experience having a colonoscopy was wonderful at this location! All of the staff were wonderful and comforting! Everyone did a fabulous job!

My experience was amazing! Dr. Flynn's assistant Christina goes out of her way to help you and answer your question...even going as far as spending hours on the phone with my insurance company making sure my procedure would be covered. His team during the procedure were also great. Friendly, engaging, knowledgeable...this kind of care is unheard of in American medicine today...where most Doctors are in a rush to get you out of their offices and don't listen. Dr. Flynn and his team is how medicine used to be...and how it should be still!

My overall experience has been great. I am provided with quick feedback and solutions for treatment.

Everyone was informative and caring.

Great first visit with Doctor Adam, he was straightforward, friendly and made me feel very confident that he will be a good fit for me. His staff was also very friendly and professional and I was very pleased with this practice.

Met with Dr Simmelink and he explained in detail my situation, had given me a medication previously that was working well. A great visit with him.

Fantastic doctor and staff!!!

The building was clean, the staff was pleasant. I have no complaints.

Was very happy with my visit and appreciate the details of my condition. The doctor has given us a clear diagnosis in words we could understand

Staff were very informative and helpful during the procedure.

Dr. Shah is pleasant and always explains things so I understand.

Satisfied with visit

The procedure itself (upper endoscopy) was excellent in every way. In the days after I have questions about several areas of my results, and will be reaching back out for clarity.

He’s been helping me throughout my illness and has actually listened when most doctors take my case as something it isn’t

All of the staff were extremely friendly. The procedure was quick, and Dr Manetas explained everything very clearly to my driver. I come back again, even though I hate the preparation procedure!

Great in that he took time to answer my questions.

Very explanatory about reviewing procedure results

Very satisfied with the care and professionalism of the team.

Informative. First visit. Saw him for only a few minutes. First impression was good.

Calm, cool, collected. Wonderful detailed - yet easy to understand - insight on how interconnected is the body (and what goes in the mouth drives most everything else; particularly in my case, what comes out of the body).

Great experience!!! After 20 years as a patient with a local GI office, it was time for a change. I'm thankful my PCP recommended Dr. Krista Edelman with Richmond Gastroenterology Associates. Dr. Edelman is very professional, personable and provided quality patient care. She took time to review my medical history and provide quality medical advice for a healthier me. The Team at rga are all very welcoming, professional and courteous. I especially appreciate Dr. Edelman really took time to explain treatment options. I highly recommend Dr. Edelman as well as the other physicians at rga.

Personal and professional and very much appreciated

very well run procedure. all involved were professional and courteous

Over all it was my very first appointment so things went great, he started me on a treatment plan and we shall see how that goes. Ask me again in a year from now bc I'll have a better idea on how he works..

I have been a patient of Dr. Jairath for a number of years and I have considered myself to be most fortunate to be his patient. He is kind, understanding, very patient and thorough each time I have to see him. He has always provided me with the best possible care. You couldn’t ask for better. In my opinion Dr. Jairath is a treasure for our community and we are very lucky to have him. His staff is exemplary in every aspect of his practice. I am most grateful to them all. -Brenda L. Harrup

Dr Haverty was very kind and professional. Truly showed that he cared about me as a patient since I have health issues that require attention. Took all the time I needed to discuss what and how we would proceed and was personally checking with my cancer and heart doctors to make sure we could have the colonoscopy. I truly am thankful for his caring.

Everyone in the office was friendly, positive and efficient, even when I showed up late!

Very good experience with Dr. Flynn and his team, professional and knowledgeable.

Everyone from front desk to the procedure nurses, anesthesiologist, Dr Flynn and the recovery nurses were welcoming and made the experience as easy as possible.

Everyone was kind and professional

The best kind sleep through it.

Dr. Lee was fantastic!

Everyone was SUPER amazing and very nice 10 out of 10. Would do it again, lol !!

Friendly staff

He is a great doctor!!

The staff at RGA is great and Dr. Sandhu is very kind and thorough. I highly recommend the practice.

I was diagnosed with Colitis in 2009 and referred to Dr. Manetas for follow up care. I have been extremely pleased with the care that has been provided. The treatment plan developed has kept the colitis in remission and there are regular checkups to ensure that plan continues to work. I have complete confidence in him and have referred him to many friends and acquaintances that are in need of GI care.

Thorough appointment with all my questions and concerns answered.

I cannot say enough good things about Ms Sherman. She listens, truly listens, to your concerns and takes the time to discuss them. She is very knowledgeable, and her care is above and beyond. She is the best!!!

Friendly, prompt, and very helpful staff.

Colonoscopy prep and procedure went smoothly. Great team work at the Staples Mill location.

Every professional

I was disappointed that my prep seemed to not be fully done correctly. The nurse explaines everything when you make the appointment a month out. I wish she called the day before the prep to take any questions. Also, I did not get any paperwork in the mail. Dr Lynons did not speak to me after the procedure. I wish he did like in the past.

He was very professional and knowledgeable.

Good

very nice.

Very professional. No problems.

Everyone was helpful and kind. Both nurses made me feel comfortable and explained how the process worked. Dr. Flynn answered all my questions and I felt valued as a new patient.

Other than my appointment was at 2:15 and I waited 2 hrs to be seen, it was ok I would wait 5 hrs to see Sandhu He is the best!

From the start, the staff was very efficient. In and out quickly. The staff for the procedure were very personable and I felt at ease.

Good

My visit with Dr. Haverty was excellent! He always takes his time with me to hear all my health issues and asks me questions that are relative, then tells me what he wants to do to help find out why I am feeling the way I am.

Excellent

She was great but have to have another procedure

VERY FRIENDLY, CARING AND HELPFUL

This was my second visit with Dr Lyons and both times it was very professional. I have recommended Dr Lyons to all my friends and family. His practice is sound and he is a true professional. Highly recommended.

Dr Manetas is awesome!! He is the only doctor I will see in your practice. He is the nicest doctor. He Spends a good amount of time with me, unlike my other doctors, he answers all my questions that I have. Always a pleasure to see him.

My doctor Dr. W. Gallahan, MD was nice and kind to me. He help though my procedure and took care of me. Thank u doctor for being there for me on Thursday afternoon. U save me.

Excellent experience. Everyone at the office was very helpful. Had my procedure done at Johnston Willis hospital with Dr Gallahan. Everyone there was very good also. Would not hesitate to recommend Richmond Gastro to anybody.

The best!! I've been seeing Dr Lyons for 10+ years and he has always taken great care of me.

Very informative and great resolutions

Very caring staff

Very professional

Dr. Adam was very nice and professional and I felt like I was in good hands the entire procedure with the doctor and the nurses.

After I woke up, I was offered just a drink nothing to eat then was rushed to put on my clothes and be ready to leave as they needed to clear the room, right away. SERIOUSLY! This was first time in my life being on anesthesia, and didn't appreciate being RUSHED. I didn't feel so well and had to be held by my wife to guide me to the car.

She was much more informative and helpful than the last one I saw at a different provider.

Problem explained well as a very anxious with opposite ploblem and dealing with a rare autoimmune disease

Great, except my test results were not sent to my doctor, Dr. Greg Stevens

Everyone was very nice and the staff were Professional. I have no complaints.

The staff presented in a professional manner. The doctor asked pertinent questions during the visit and requested tests for diagnosis .

Great

Dr. Richardson always seems concerned about my health. He does not hurry through the visit but sits and discusses my condition. He is honest with his knowledge about my condition and strives to make me as comfortable as possible for as long as possible. I am very pleased with my care.

It was relaxing, not stressful.

Dr. Richardson is amazing. He comes in and has all his notes written (in his own handwriting) and discusses my issues with me. I like that. He reviews the chart before coming in and knows what's going on with my case before I walk in the door. And his staff is top notch, too!!

Great care. The whole staff was supporting and kind.

Very formal and had to wait about 45 minutes.

Top notch care with great staff!

this was my first visit to Dr. Flynn. He was very kind and explained everything well. My wife and I were very comfortable with our conversations with Dr. Flynn

Dr. Edelman and team were EXCELLENT. They gave me excellent care from the moment I walked into the moment I left! Thank you so much for your professionalism and your humanity!

Dr Flynn is very patient and takes his time.

Words cannot describe how caring and amazing Dr Manetas is!

Very professional and good practice

Professional, informative

Thank you

great staff, very attentive

Ms. Robinson took time to understand what was happening and created a very logical plan in place.

Dr. Sandhu was thorough and listened to my concerns.

Everyone mad u feel comfortable especially Dr Flynn

Procedure was seamless

Dr. Manetas is great. I have been with him since 2018, he has taken excellent care of my condition.

Dr. Sandu has done my colonoscopy test . I did not even realized the test was done on me & it was painless. Along with him other staff members also kind.

Everyone was very friendly and kind!

I really appreciate the time Dr. Haverty spent with me.

Dr Flynn treats everyone with respect he listens with concern and talks to you to and explains everything in detail to make sure you understand

First time meeting Dr. Flynn was very pleasant. He had patience to listen and gave good advice. My mom felt very comfortable talking to Dr. Flynn. Her overall visit was great.

Very pleasant and informative

A pleasant experience with all office, medical staff and Dr Flynn. Always very interested and helpful with any issues I might have. Dr Flynn’s, Marsha, is ALWAYS very kind and friendly.

Support staff was excellent. Personable, knowledgeable and the overall mood in the office was happy and pleasant. My wait for the doctor was timely, the doctor saw me quickly.

Very good. Felt comfortable and everyone was really nice. Would recommend.

All around great doctor!

Professional ,

Very professional, asked informed questions and listened thoughtfully to my responses. Provided immediate and thorough report on procedure outcome. I was very anxious about the whole process but happy to say I need not have been. Thanks!

great

I was really nervous about the procedure - more so about the anesthesia- doctor Catron came in and explained everything in a very nice and calm way. Melanie the anesthesiologist was amazing. Very sweet and just completely made me feel safe and calm. Thank you all for your very kind treatment.

Very efficient and friendly.

Very professional, efficient and friendly. Highly recommend.

Very thorough. Sat down next to me and explained my results and in a very patient and knowledgeable manner. My appointment did not feel rushed or hurried. Wonderful bedside manner.

It was good

Dr. Haverty has been my GI doctor for over 10 years and he is the best. He listens, has great bedside manner, and he puts his patients first. Through his expertise in the field, he has helped to restore my my health. I give Dr. Haverty my highest recommendation!

Ms. Sawyers has wonderful bedside manner and was very helpful.

The staff is awesome!! You feel at ease from the time you sign in until you leave!! Dr. Richardson is absolutely amazing!!

Excellent! I feel safe and heard with Dr Edelman!

Dr. Catron is very personable, makes me feel comfortable and is sincerely concerned for my health.

Great

best dr we have ever had….compassionate, knowledgeable and has a great personality….puts you at ease when your world is going crazy. His knowledge is encyclopedic but he explains things in a way that everyone can understand….he is also a champion for his patients…

It was a pleasure meeting Shannon. I allowed a medical student despite this being my first visit. Shannon listened well but downplayed some of my medical issues and recent labs. There were also quite a few errors written into my chart with the primary ones being the reason for my visit ((suspected EPI) & my genetic disease of hEDS. I've done labs and have more testing to go so I don't see her again for two months. At some point I would feel more comfortable seeing the physician.

Doctor and nurse were very friendly and helpful! Listened to me! Would recommend this office to anyone!

Liked the (new to me) Dr. Edelman and the entire experience.

My procedure was done well. He prescribed me to a surgeon for further consultation.

Staff was great!

Very friendly. Dr Flynn answered all my questions.

Very informative and professional as well as friendly

Ms Townsend was professional and informative. Great experience!

Awesome

Very professional, overall Dr Sandhu and staff were great

Very nice and made me feel relaxed

Loved Dr.Richardson!

Great consultation and everything was perfectly explained.

She took the time that I felt was necessary. Answered all of my questions that I had.

The Best. From the front desk to the nurses and Dr.

The visit was fine but getting the procedure scheduled has not been. I have left three messages with her since I missed her call last week because I was working and she has yet to return any of them.

DR FLYNN HAS ALWAYS BEEN PERSONABLE AND CARING I KNOW HE CARES ABOUT ME AND LOOKS OUT FOR MY OVERALL HEALTH SO GLAD HE IS MY DOCTOR AND I TOTALLY TRU ST HIM

Very informative and interactive, I appreciate his experience and his judgment and counsel, he also was an active and interested listener

It was great, he took the time to listen to me. He reviewed my chart thoroughly. He examine me, gave me the proper feedback. And gave me the best care for my condition.

The receptionist was funny. Loved her. Very helpful. Nurses were kind even though I was stuck like a pin cushion trying to find a vein but it was ok

Kind and nit rushing the visit. Good Dr and nurses!

All good. First visit

I felt she cared about me and my concerns. After the visit, she checked in with me via the patient portal to see if I had additional questions or concerns.

In-office care was exemplary. Referrals to other docs after my appointment has been confusing.

Everything went smoothly

Dr Lee is very thorough.

was quickly

He did a great job

Dr Gallahan is very patient and take time to listen to my questions and/or concerns.

Excellent

The best gastroenterologist I have had!

Professional and thorough.

My experience with Dr. Lee and the office staff was satisfactory. He explained in detail his recommendations for my medical well being. The office staff was very pleasant.

Wonderful and very patient oriented!!

Dr. Haverty is the best, the nurses and office staff were awesome.

its great be with Dr Kumar

N/A

Excellent

I had a great visit with Dr.Sandhu he address all of my issues,listens to me in detail and explains everything to me

Short time in waiting room followed by a short wait in treatment room to see Dr. Kumar

Dr. Lee was thorough, thoughtful and patient throughout my entire office visit and procedure.

Dr. Gallahan absolutely cares about his patients! He personally called to explain my results and he called at 7:00pm on his personal time. Can’t thank him enough

The staff was knowledgeable and friendly. The overall experience was very positive. I still have a bruise on my hand from the IV.

Good Doctor

Very attentive and helpful

I appreciate Dr Haverty's intellect and expertise. He always has helpful advice and treatment.

Very little wait time. The flow was perfect from being taken back quick, IV started with only 1 stick and taken to get scoped.

Very professional and great bedside manners

It was informative and everyone was very pleasasnt.

Friendly knowledgable and personable setvice. Rachel knows her stuff. A week later she called me when she got my lab results and noticed one was suspiciously high. I feel I am in good hands.

Dr. Lee is a scholar and professor as well as a doctor. He diagnosed my condition very quickly without all kinds of unnecessary tests. Best of all, he answered my questions completely and correctly. Needless to say, I was very happy with the results of my visit.

It was pleasant and fast.

My only issue with myvisit

From entrance to exit, the staff was wonderful. The intern and Shannon were wonderful. Shannon created a caring and concern for my issues, and got things going with new prescription, feeding how to take my meds. So happy to connect with her.

Help with Fear of this Procedure...Staff was excellent

Everyone was nice and professional. i had a great experience. Thats saying a lot for getting a colonoscopy. Lol.

Shannon is the best ! She had a PA student shadowing her and both of them were very helpful.

Description of my condition and what I need going forward. Also what I can do to improve my health

Everything was great, except my arm got pretty bruised when I got the IV.

Ms. Shannon is very good at her job. I've never had anyone to show as much concern for my problem as she does. She's been working with me for years and helped me a lot. She's a winner. If we had more like her it would be great. Thanks for asking.

Dr. Haverty is exceptional. I’m impressed that he as a specialist takes time with me to offer context for my diagnosis. He is widely read, and willing to share knowledge, and his interest is an integral part of keeping me in relative good health generally. He also responds to my sharing of research about my condition, providing feedback on potential efficacy of early research treatment ideas. He is willing to participate in trial of different treatment options based on his reading of the latest data or my amateur research. I also appreciate his demeanor in the every-two-year hassle that is my colonoscopy schedule. He is present in the procedure room prior to me receiving anesthesia and quick to report on his findings after each procedure. The formal communication and summaries of office visits and procedures is also timely.

Excellent service

As the saying goes; “the best bed side manner” describes my visit with Dr Lee and the staff

Great!

Dr. Manetas took his time and answered all our questions. Everything was explained very well.

I like my Dr. He seem to know what he is doing. I have been going to him for a long time.

No problems at all. Dr and nurses very pleasant and I felt fine shortly after procedure. Thank you.

Dr. Sandhu and the rest of team were great. I arrived early and was actually seen shortly before my appointment time. Everyone took time to explain each part of the procedure thoroughly and gave me plenty of opportunities to ask questions and express concerns. Everything went smoothly and my results were available online the next day.

I so appreciate this gentleman’s knowledge and expertise. I’m dealing with an extremely difficult ‘colon issue’ that has no great answer. He gave me hope as far as seeing (rare) good possibilities. It’s always calming to see him, and the staff members are excellent.

Everything went so well, explanation was given to me concerning the procedure, the staff was awesome, very professional and polite. It was great that all involved introduced themselves to me, they all made me feel special.

Dr Haverty is the best gastroenterologist ever!

Just an ordinary colonoscopy

Excellent

I have always had good service with Dr. Jairath.

Very easy…no issues and a very calming thoughtful team.

Dr. Shah was extremely professional and very thorough. He addressed issues that others doctors had overlooked for years. I finally feel like I am getting the care I need!

Great doctor!!

Quick and to the point

Was very happy with my visit. She was very knowledgeable, friendly and helpful! Thank You!

Caring and thorough physician who takes time to talk with me about my medical situation, test results, and needs. He answers all of my questions. I never feel rushed during my appointments. Dr. Flynn and his staff are outstanding in my opinion.

Very informative, polite, and caring throughout the duration of my visit! Thank you so much.

very ggod

it was a good experience. Doctor was pleasant.

Colonoscopy - the facility is always great. The staff were very attentive and Dr. Lee is always great.

Personal care, not rushed.

I had an awesome experience from start to finish at Virginia Endoscopy Group. Everyone from check in to check out was very friendly. Dr. Sandhu was great, he came in ahead of time to make sure I understood my procedure and to ask if I had any questions. The nurse (i wish I could remember her name) was awesome, she explained everything she was doing very clearly from the minute I walked into the room. I was in and out in less than an hour.

Good

Friendly, professional, patient, confident in delivery and assessing my situation as well as providing next steps

Very good!

It was very nice and easy, Dr and assistants explained everything thoroughly.

Dr. Sandhu was great! Appreciate his straight forwardness and honesty.

Great doctor tells the procedure process and discusses the results with you

Awesome patient courtesy and service

Dr. Richardson is very thorough and listens to his patients. He takes the time to review the plan of care and allows plenty of time for questions. I never felt rushed or like I was just a number. Dr. Richardson has me on a clear plan of action that was missing from seeing another GI doctor. I can't thank him enough!

Dr. Shah is very knowledgeable and great at explaining everything in a way that you will understand. You can tell your health is important to him and you matter. He was great at involving me in my medical decisions and how to handle my IBD moving forward.

Fast efficient

I have 2 experiences. I had a telemedicine visit with Dr Manetas and the next day he performed a colonoscopy on me. He was patient and listened to me during our telemedicine visit, and the colonoscopy was uneventful.

Very professional, kind and quality team.

Very formal about the Procedure before and after

Love the way he cares about his patients!

Wonderful staff, very friendly and positive. The Doctor was very informative and professional.

Everything went smoothly.

Excellent

Dr Lee was very patient in listening and analyzing my health status. He also provided better treatment. I highly recommend Dr. Lee.

Great experience, everyone here and very nice and concerned about your comfort. The procedure was quick and easy and done professionally.

Everything was great except for the check-in. Not very happy people.

Good

All according to plan. Thank you!

Friendly, no long waiting and everything explained well.

The whole team makes me comfortable and he did ask me if I understand the procedure and explain the process. Thank you.

It was a good time being with the doctor and feeling understood and taking care, great explanation, and preparation for the next step.

Dr. Adam and the staff at Richmond Gastroenterology Associates were very helpful and answered all my questions.

I was in contact with 5 staff members before seeing Dr. Shah. All of the staff were nice and professional. Dr. Shah is lucky to have a great "team" surrounding him. As far as Dr. Shah...simply the best around - top doc for sure. -Rick Long

Everyone was professional and provided excellent customer service. I felt I was in good hands.

Professional patients care....thank you.

Always a pleasure seeing Dr Sandhu Good listener and I trust him with my care and when I need to have my throat dilated. I really believe he cares for his patients not just doing a job.

Relaxed and easy

Always provides the best service. Dr Lee listens to me and doesn't rush through my visits.

Efficient consideration of the next steps to take in determining the correct diagnosis.

Wonderful experience. Very organized. Very knowledge. Love Dr. Haverty’s bedside manner. The whole staff was wonderful. Everything moved promptly without any issues. I was ver comfortable and treated very well!!! Thank you all!

Friendly staff, thorough assessment interview, compassionate, partnered with me on plan of care

It was fine and did not feel anything.

Albeit my face to face experience with Dr Kumar was brief, I was very comfortable being under his care. Fast forward to the following morning when I was having some sort of reaction to or was subsequently nauseous presumably from the anethsthia, he was quick to respond to my weekend after hours call/inquiry about what to do and got me feeling more myself very quickly! Thank you Dr. Kumar!

Just there for a procedure. All went qell

Dr. Sandhu is very caring, knowledgeable and wise

My visit with the doctor and his assistants is 5 star, however wearing mask needs to be optional not required !!!!

Today's appointment I was mixed up. I thought my appointment was scheduled at 11a but it was scheduled for 10am. I was an whole hour late but Dr. Jairath still manage to see me still in a timely manner. Having to drive 62 miles to get there really made my day. Thank you. Service is always great as usual

Overall it was great. Would have wished to speak with the doctor as I was told following the procedure

Dr. Haverty takes the time to explain everything to me in great detail and with much patience! He truly makes me feel like he cares about my health.

Pleasant and competent Staff. Excellent Doctor. Zero issues.

I travel over a 100 miles round trip to receive the best medical care in Virginia with RGA! Dr. Manetas, NP Sherman, and staff have provided me with excellent health care, insight, and treatment for a variety of gastrointestinal issues. They are kind, caring, and listen to my many concerns with empathy and openness to finding the solutions that works best for my individual medical needs. I will always be grateful for their help during my difficult times. Thank you RGA!

Ms. Townsend, PA-C provided exceptional care. She was extremely knowledgeable, professional and compassionate. I felt very at ease explaining my symptoms and she asked a number of specific follow up questions to pinpoint my issues. She made certain I had my questions answered and replied to my follow up non-urgent email question within a working day. Definitely recommend!!! Thank you Ms. Townsend, PA-C

The staff was warm and welcoming. Dr. Jairath was professional and patient.

I like the fact Dr. Manetas takes time to explain things to you.

No issues. Every one was great

Dr. Flynn is a wonderful physician who cares, takes the time to listen to your problems, and goes the extra mile to try to help you solve them. His support staff is extraordinary too!

Dr. Flynn and staff are always amazing! You could not pay me to switch doctors!

Dr Richardson was able to answer my many questions and very patient with me. I appreciate his kindness and thoroughness.

Ms. Townsend is an outstanding provider. She is so easy to speak with. She answers my questions so that I understand exactly what is going on. She is very knowledgeable and shares that with me. She directs me to other sources. Above all she is truly concerned for my welfare - so kind and caring. Thank you so much. Marcia

Attention to details, staff were pleasant. Dr. Richardson was very thorough with my diagnosis, listened to all my concerns. Thank you.

Everyone was polite and helpful

Amazing job!!!

N/C

Dr. Lee is very kind. He answers all of my questions

Office visit

Dr. Lee and his staff made something I was dreading, so much more comfortable and welcoming than I ever anticipated. They were informative and nice. Dr. Lee was actually right there when I woke up to ensure I new of any outcomes. I will definitely schedule again with Dr. Lee. Thank you!!!

All good

Efficient service and good customer service.

Dr. Gallahan listened to my concerns, and gave me several options for treatment. I am pursuing his recommendation for an endoscopy on Thursday.

From the staff to the doctors, everyone was very professional and nice which made this process easier.

I was extremely happy with my procedure. It could not have gone any smoother.

Felt extremely comfortable talking about my intestinal issues. Was extremely grateful for the layman's explanation of what he felt was happening and the plan of attack to validate and treat the issues.

Very friendly and felt like she was listening and concerned.

He was very professional.

very good

excellent job he does for his pt.

Dr Manetas and the staff are very professional and attentive to your needs, from the time you get to the Office until your departure. They explain everything thoroughly.

Dr. Adam was thorough, reiterating that I do need to follow up the visit with a colonoscopy, which I have scheduled.

Good visit. Did not feel rushed.

From check in to check out it was a great experience! Everyone was friendly and efficient! They have their patient care down to an art! Thank you to everyone, as this procedure is "not fun", but you made it simple, fast and I felt as if the care I received was top notch!

Very pleasant and professional enjoyed the visit.

I have been a patient of Dr. Jaraith’s for five approximately five years and trust his competence and professionalism.

Very friendly staff

Dr. Haverty is an amazing physician! His bedside manner and expertise put him at the top in his practice!

Professional

Good follow up

Everyone was so friendly.

Very professional, patient and knowledgeable.

Always happy with dr haverty he takes his time and will be so sorry when he retires

Always friendly, listens to my concerns, and explains recommendations.

Excellent care and compassion by everyone.

Very informative

Dr. Adams asks relevant inquiries and his feedback is invaluable to me as a patient and what I need. Dr. Adams is knowledgeable and I rely on his expertise.

I'm very impressed with Dr Lee, explains things so I can understand.

Very caring. Super responsive.

Very good nice staff. Dr Adam was very nice too

Nice guy to the point

As always the prep is rough but the team at Richmondgastro are top notch and did a great job. Thank you for all your lifesaving work.

Very professional in his occupation

Easy and very good staff support.

My experience was awesome my Dr Shah is always very professional and always on top of things when it comes to my health and well being I'm so thankful that he's my Dr. I would recommend him to anyone that may come my way as Gastroenterology

Dr. Manetas is fantastic, he takes the time to get to know his patients and I feel that he considers all aspects of my care. On that rare occasion that I've needed to consult via the patient portal, he (or his staff) responded quickly. I am grateful to have such great care!

Everyone was so efficient and nice!

Efficient

Very good. Waiting for call back about proposed procedure within 4 weeks of my appointment..

Visit was great. Staff was very knowlegeble, caring and worked effectively.

Didn’t even know the procedure occurred.

Very friendly first -time visit. I felt very comfortable and my concerns were understood well. Strongly recommended!

NA

Very nice and a very good doctor, answers and questions asked. Down to earth

Friendly staff.

Dr Edelman was a delight. She made me feel at ease and made sure to answer any questions and give me full results before I left the office. I’m recommending her to everyone.

Very informative feel good Info Thanks Dr Haverty

Very friendly and efficient team member that greeted me when I arrived to check in! Dr. Gallahan is very thorough and has a kind bedside manner, answers all questions with patience. Team member at checkout was very friendly and efficient as well. Office appearance is very clean and has adequate seating.

Dr. Adam is amazing! His MA though, is very rude and unprofessional. When making my asap appt (I could not swallow anything), she seemed annoyed and hung up in my face at the end of the conversation. Then Dr. Adam wanted to see me back in 1 month. She had to come out to the check out area and said all she could do was 2 months. I said, my doc wants to see me in a month. She then complained about having to book it, booked it, then walked away complaining about how he has to stop making appts when he knows he is over booking. I’m an RN, that is completely unacceptable. I do have to say that Maria In checkout area had many apologies for that encounter and she is wonderful, bc of her, I left with a smile. I am a very sick patient and the experience from the MA of Dr. Adam is nothing a healthy person needs, much less someone as sick as I am.

Very Good

Painless with good instructions.

Dr. Lee was very personable. I felt like he really was listening. He answered all my concerns and made space for me to speak. I love his spirit. I did have to wait a long time to be seen but it was worth the wait.

Great physician and staff. Made me feel comfortable and was respectful

No hassles was a very pleasant experience.

I was pleased with how Rachel intervened me in a way that was quite comfortable. The only thing that I was concerned about was that the two tests had to be scheduled for THREE MONTHS out! I’m sure that this is due to a heavy workload and maybe a shortage of staff, but I don’t know for sure.

Dr. Gallahan listen carefully and does a great job. My procedure was on time and efficiently run and I felt all of the staff were friendly and competent. I would recommend them!

I was very happy with my experience. Dr. Kumar did a great job at answering all of my questions as well as answering some questions I never thought to ask. I would definitely recommend him to family and friends.

The process was very organized and the staff was informing.

Good experience

Dr was thorough and kind

Quick, friendly and professional.

Very good. She spent time to talk about my needs.

It was a quick and easy registration. A smoothly run assembly line of procedures. The nurses were kind and efficient. Dr Lyon's was caring and calming. It was painless and much better than I expected.

Treated me with the upmost respect and truly cared about my wellbeing

Dr Manetas has such great bedside manners. He cares and listened to all my concerns. His nurse and other staff were fantastic. I'm so glad I found the right gastrologist.

Dr Lee was very concerned with my health issues and provided me with helpful information to maintain a healthy lifestyle.

Dr. Edelman was amazing. She met with me before the procedure to discuss progress since our last meeting in September and answered all my questions. She did not seemed rushed and was engaged during our conversation.

Entire staff was friendly.

Professionalism

What a calm rational experience. Everything was explained beautifully. It was a caring atmosphere. Dr Flynn treated me like a person, not a file. There was no rushing, it was a very thorough visit.

Thorough, efficient, made me feel at ease, great service.

I have the satisfaction with your service and professional.

The staff was very professional. Overall experience was great!

The staff got me checked in ; explained the procedure to me & what I could expect afterwards. They took really good care of me during & after the procedure was done. I appreciate the care that I received from all that participated in my time there. I have recommend them to others.

Friendly, professional staff. Procedure was on time!

Dr. Richardson came into our consultation having throughly reviewed my health records and test results. He explained things to me in detail and give me time to ask as many questions as I need to.

Excellent customer service, medical attention and care!

Dr Catron answered all my questions. He explained things thoroughly.

It was a great visit, met Dr Flynn for the first time and really liked him and his nurse. He took time with me and took care of my problems

I was a patient 10 years ago and I am now on the 5 year plan. I will continue to request Dr. Flynn for all my procedures. Wonderful beside manner.

Great staff! Everyone was delightful from front desk, Cameron, and Angela. Dr Sandhills is very thorough and has a fantastic bedside manner!

Dr. Flynn answered my quesions and explained what he was going to do. He was kind, gentle, and it made me much less nervous.

A trustworthy and honest doctor.

Great experience from the time I walked through the door and back out the door.

Dr sandhu listens carefully and take his job seriously. He is very good at sharing his expertise.

I went in was greeted cheerful, did paper work waited for someone to come get me . A nurse came to get me took me to get ready. She was very nice and explain things to me and asked if I had any question. My vitals was done , Dr. Jairath came to talk to me and told me he was going to take good care of me. I was in the operating room and there was 3 or 4 nurses in there also I was given a shot and a nurse talked to me and told me to let her know when I got sleepy. I remember waking to a voice asking me if I was o.k. It was all over, Thank you Dr. Jairath, and staff.

Awesome experience!!!

Very easy process.

Dr. Manetas was very professional, knowledgeable, and compassionate. I also reached out a couple of times for additional information on medications, and he responded in a timely manner with information that helped me.

Dr. Lee took time with me and answered all of my questions.

Dr. Jaraith is the best! He will go through every end of you to find out what's going on. He's not scared to go into the deepest, darkest places of you to ensure that you are at your best. Whether he's starting at bottom, or at the top, he'll get to the bottom of it inevitably. It's what he does, and he is very good at it. He keeps things as smooth as he is, and he's very, very smooth. 10 out of 10! My colon highly recommends!

I was not told what location I was supposed to show up at, so I went to the Mechanicsville location since that is my doctor's main office. I suggest that there is better communication, so this doesn't continue to happen.

Each staff member was welcoming and eased my mind. Bedside manner from all staff was very good. Everything went on schedule!

Dr. Flynn and his team are amazing! I have been a patient for almost 4 years and they have been instrumental in my recovery. Their TLC and professionalism are unmatched and their office runs like a well-old machine!

Very nice , well informed about my other issues

X

Ms. Sherman was very thorough and explained everything very carefully. She was concerned about a blood pressure issue as well as my ongoing gastro issues.

Very informative and detailed

All people who work for Doctor are very good.

It's run like a well oiled machine! on time, courteous and simple. Job well done!

Great visit with Dr. Lyons. Very attentive to my needs. Follow ups always on my condition. Extremely pleased

My experience last Friday 1/20/23 was awesome . Everyone that I came in contact with ( from the front desk to the back and even at discharge was great . Dr. Hyder was right about Dr. Sandhu. He explained to me every step with the colonoscopy process . You guys rock . Thank you all so much for your kind reception.

Shannon genuinely cares for the health of her patients.

Fast and efficient

Registration was easy - I was prepared with paperwork in hand. I waited for 10 minutes, then was called back to begin prepping for the procedure. I was told Dr. Shah was ready for me when I came to the recovery/prep area, and after I was prepped it was no time before I was wheeled into the procedure room. I left the facility at 3:35 pm, an hour and 15 minutes after the start of the procedure. I am so impressed!

Dr. Jindal listened to me explain my issue and then asked follow up questions. He gave me a few options to help with the issue. I felt heard and that he cared and wanted to help me. Everyone in the office was kind and professional.

All positive review

My colonoscopy went very well, and I recovered quickly.

Dr. Adam was new to me at Richmond Gastro; I was a prior patient of Dr. Woogen. I love Dr. Adam's bedside manner and the 'frank' way that he talks to you, and how he makes you feel so comfortable; I feel like I can tell him anything. The treatment I am receiving was not the easiest thing to talk about with anyone, and I was so nervous going in to see him, but I had no issues with Dr. Adam. So far so good, and things are progressing well. I would highly recommend Dr. Adam to anyone going to Richmond Gastro. Thank you for the opportunity to provide this feedback.

Efficient service

Fantastic

Procedure was not a success, Provider claimed that my Colon was still blocked and was unable to use the colonoscope to check my rectum... Followed all instructions prior to procedure by drinking all Miralax solution... Now I must wait an entire 1 year before I can have the procedure again. Also my insurance has to be billed a second time and an deductible must be paid again? Not impressed!

The nurses and doctor were awesome.

Knowledgeable and accurate awesome professional

1st colonoscopy. No problems. No issues. Happy with the experience

Dr. Kumar and his team are friendly and helpful! He is now my GO TO Dr. for my Colonoscopy! Thank you, David Saunders

Dr Catron is always makes me super comfortable talking to him about my stomach issues. He’s friendly, funny & never leaves me questioning if I came to the right doc.

Dr. Gallahan is a great doctor. He is very knowledgeable and can answer any questions you have. The nurses have great bedside manners, and ensure that you are comfortable and know what is going on throughout the procedure.

Good service

Dr. Howard Haverty is a great and professional! He provided an excellent health exam and gave me some medication and advises about my health diet. The staff is friendly and helpful. I would recommend this center!

Dr Jindal is very dedicated profesional. However the office staff needs to improve on managing patient follow ups.

Knowledgeable, Nice, Explained process well.

The staff was amazingly friendly, kind, and efficient. They were also informative of the results afterward. I did feel a bit rushed out and wish I have been given an additional 10-15 minutes to wake up. I also had some strange bruising under my lower jaw that were shaped like a thumbprint and it made me wonder if my head had been handled roughly while I was under anaesthesia.

Great

Service was great I didn’t have a long wait

Dr. Sandhu was thorough and explained everything to me so that I understood.

Dr. Manetas took the time to get a detailed medical history and explain the tests and procedures he recommended, as well as the reasons for the procedures. He answered all my questions. The front office staff was courteous and helpful.

Everything went very well.

Dr. Adam was very thorough in asking questions and explaining the plan ahead.

Excellent

Staff was very professional. Procedure was painless. Overall experience was good.

Very organized

Dr. Flynn and his two nurses were wonderful at my visit. They answered all my questions I had and put me at ease during our consultation together. He has already done one colonoscopy for me and another will be scheduled for early next year. I trust him and his team explicitly and will continue to see him when I need gastro services.

Always a pleasure to see dr flynn and get advice to keep good health

Simple, fast and painless with friendly and competent staff. No complaints

Dr, Jindal is very professional and his head nurse is very helpful, courtesy and professional but some customer service (telephone customer service representatives) agents were negative and rude which made me think should I switch doctors. I chose to stay with Dr. Jindal after my wife and I meet with him to discuss my issues.

First rate, he listens carefully and offers sound advice.

Very personable. Listens to questions being asked. Gives good advice and suggestions.

Top notch group! I felt welcomed and important from the front desk to the lady that wheeled me out to my Dad after my procedure. I wish they did other medical arenas because everyone here is the best! The only two things that would need improvement is that when the Doctor tried to call my Dad, my Dad didn't recognize the number so he didn't answer it. There was no message left about my findings and nobody came to talk to him since they couldn't get him on the phone. Also, the print head on the printer needs to be cleaned, the images on my report were atrocious and lines of all colors were on the entire page vertically. Other than that.... A+

Dr. Lee told me what was to take place and he did just that and explained in detail the outcome and the next step.

I was made to feel comfortable throughout my procedure. Everyone involved made sure I knew every step and all went as planned.

Dr. Flynn is kind, courteous and concerned about his patients. Very respectful of what his patients want to tell him and a real jewel as a doctor!

Very satisfied with the professionalism of the staff and Dr Flynn!

Dr Sandhu was patient, kind, and respectful throughout the entire appointment. He explained the process thoroughly and even shared diagrams so we understood how the issues could be addressed. Never felt rushed. And we greatly appreciated his honesty. Thank you!

Dr. Howard Haverty Jr. provided outstanding medical care. He listen to my health concerns and ordered test to diagnose the possible root cause of my issues. Dr. Haverty has an excellent bedside manner that makes you feel comfortable. He also was timely in his medical follow up and feedback. He is truly an exceptional physician that I would recommend to friends and family.

Dr. Lyons and the staff were informative and helpful prior to and after the procedure. The procedure went as scheduled and I was released to my wife's care to return home. I don't believe that the experience could have been better.

Always provide excellent care

This was first visit with Dr. Shah. He was very pleasant, thorough, and direct, which I like. I was pleased with the visit.

I’m grateful to have Dr. Flynn.

Dr. Gallahan made time for an appointment despite his full schedule, and provided thorough and helpful care.

Doctors are knowledgeable and really listen and care. Everyone I have dealt with on staff has been friendly and helpful.

Dr Haverty is an excellent caring professional and I appreciate alll that he did to save my life

From the moment you walk in - staff is AMAZING!! This office runs right - from check-in to check-out. Genuine people and that means EVERYTHING to me.

AWESOME! Thorough, friendly and courteous reception and visit.

I have nothing but good to say about Richmond Gastroenterology!! Everyone was very professional and caring. They were very thorough as well. Thanks to everyone!

Dr.Manetas was my GI after my actual GI in this practice moved out. He hears our concern and suggests or prescribe the best works for me. I will greatly recommend him as GI for any of my friends or family who are in need within Richmond, VA

Efficient & timely process. Nursing staff did not communicate with me at all after procedure except to bring over wheelchair & roll me out to the car. Handed me pictures from the procedure. All business, nothing above & beyond. Didn’t offer anything to drink or ask how I was doing.

Entire staff made my visit great. Felt confident having my procedure done here. Would definitely recommend.

Great Dr and staff!

Extremely patient and thorough.

Dr. Catron and the staff conveyed respect and competence. I did not feel rushed, as Dr. Catron took the time to ask careful questions and to answer my own questions clearly but without making me feel talked-down-to.

Very thorough!!!

Everything went as well as could be hoped for. Dr. Edelman was friendly, informative, and thorough. I feel very confident in her skills and professionalism.

Everyone was very pleasant and explained each step. I felt very comfortable and confident in their care.

Great reception staff and all medical personal were friendly and competent! Thank you

Everything was great, the wait, the nursing staff, the care, made me very at ease especially since it was my 1st procedure in this area.

I have recommended Dr. Manetas to several of my friends. He actually spends time with you and is fully engaged when you have an appointment with him. From my experience, he is also highly qualified.

DR. Manetas was wonderful.

Fine

Clearly explain

My experience was very nice.The staff and cate team I encountered were very professional and obviously concerned that I was comfortable and understood the procedures and how I may feel afterwards.

Same as usual ... chat over any changes .. made decision for next appointment

Thank you

The overall service was excellent.

I'm assuming this is referring to the follow-up appointment after the colonoscopy? If so, the meeting was fine. I didn't say all I wanted to say or thought of things later. I am no doctor, but I think all my bowel trouble is because I have NO muscles in that area. That's why I have to strain to poop, (and why it gets backed up in my intestines), even though almost all of the time, it is soft stool (because of my diet.) The colonoscopy itself was fine. I had multiple questions before the procedure and didn't get a call back until right before I was scheduled to take the drink to clean myself out. One of the questions was whether I had the right solution to take. Dr. Shah told my sister he talked to me after the operation but I probably wouldn't remember. He's right. I have no recollection of that AT ALL. Why not talk to the patient when they are awake? Thanks for asking for feedback.

Very attentive to my concerns with an open, friendly manner.

First time visit.very pleased and satisfied with Dr Jason adam

Patient comfort and care was exceptional.

Very good. Prep with Gavilyte was awful tasting

The wait time wasn’t too long. Everyone was nice and polite and very professional.

Dr Sandhu explained what steps we would be taking next for my acute pancreatitis. His experience along with his staff is greatly appreciated. They understand the concern how hard it is to get an appointment and they are trying their best.

Everyone was extremly nice and professional. They went out of their way to make sure I was comfortable .

Very good

Minimal waiting, the nurses were great by sharing contact information. Dr. Flynn listened attentively to my symptoms and gave good advice.

Dr Haverty was patient and addressed possible issues, I was not rushed through the appointment and felt I had his full attention

Good

Dr. Haverty listened to my symptoms and suggested an action plan to address them. He explained in detail the digestive track using the diagram in the exam room. He scheduled a colonoscopy and wrote an order for a x-ray of the abdomen.

Very efficient system. I had my results back at the end of my procedure.

all questions answered

efficient, comprehensive, dr. r easy to talk with, dr. r prepared for visit

Quick efficient and friendly

Staff was nice and pleasant ☺ Very clean.

Everything went well, staff was friendly and helpful.

Made me feel relaxed through what I thought was going to be a stressful experience.

Dr. Haverty answered all my questions and prescribed 2 things to improve my symptoms.

Best gastro at Virginia

Very professional and kind, personable nurse performed my procedure.

Love Dr. Edelman. She's very knowledgeable and explains things in ways that make sense.

nice and easy very professional and no problems at all

Dr Lee has the best bed side manners!!! He covers all grounds just to be safe and that’s what I love the most about him!!!

The check-in process at your Chesterfield location was smooth and not long. The surgical staff were courteous and informative about what was to be expected with the procedure. I felt safe and that I was being treated by competent medical professionals.

Fantastic

Very caring Doctor

Smooth and harmless procedure! Great staff!