Dr. Adam is amazing! His MA though, is very rude and unprofessional. When making my asap appt (I could not swallow anything), she seemed annoyed and hung up in my face at the end of the conversation. Then Dr. Adam wanted to see me back in 1 month. She had to come out to the check out area and said all she could do was 2 months. I said, my doc wants to see me in a month. She then complained about having to book it, booked it, then walked away complaining about how he has to stop making appts when he knows he is over booking. I’m an RN, that is completely unacceptable. I do have to say that Maria In checkout area had many apologies for that encounter and she is wonderful, bc of her, I left with a smile. I am a very sick patient and the experience from the MA of Dr. Adam is nothing a healthy person needs, much less someone as sick as I am.
Victoria E. | Feb 18, 2023